Privacy policy
Effective Date: january2026
At the crochet cloude, your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our store or purchase a digital product, we may collect the following information:
Personal information such as your name, email address, and billing details
Payment information (processed securely by third-party payment providers; we do not store card details)
Device information such as IP address, browser type, and cookies
Order details related to digital products purchased
How We Use Your Information
We use your information to:
Process and deliver digital products
Communicate with you regarding your orders
Provide customer support
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
Digital Products
All products sold on the crochet cloude are digital products.
After purchase, digital files are delivered electronically.
No physical products are shipped.
Sharing Your Information
We only share your information with trusted third parties necessary to operate our store, such as:
Shopify (our e-commerce platform)
Payment processors (e.g., Stripe, PayPal)
Marketing and analytics tools (such as Meta/Facebook Pixel, if applicable)
These third parties are required to protect your data and use it only for the services they provide.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information.
Your data is transmitted securely using SSL encryption.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and improve our services.
You can choose to disable cookies in your browser settings.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
To exercise these rights, please contact us.
Data Retention
We retain your information only as long as necessary to fulfill orders, provide services, and comply with legal requirements.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.
If you have any questions about this Privacy Policy, please contact us at:
Email: othmanadid5@gmail.com
Store: thecrochetcloude